Privacy policy

We are authorised and regulated by The Financial Conduct Authority, our firm reference number is 308189.

You can check our authorisation by visiting We are also obliged to provide certain information to all prospective new clients, this is called our initial disclosure document, please click here to view this document.

When you submit your information, your details will be passed to one of our specialist consultants to provide you with a no obligation quotation. You need to be a resident of the United Kingdom, aged 18 years or over.

Cookie policy

You can view our cookie policy here.

What are cookies?

Cookies are commonplace across the internet and used to track movements across websites in an attempt to help improve the overall experience for the end user.  Cookies consist of very small data files that are placed on your website when you access a particular website.  It is important to note however that cookies don't track individual users' actions across the website, but all occurring visits from the one machine that the cookies are located.  An individual's actions will only be monitored if they provide personal information, such as login details on a website.

The most common use of cookies is to store information regarding a current or previous visit to help aid the overall experience of users. Typically this will involve remembering choices and preferences made previously so that this information does not need to enter again on subsequent visits. It is important to note that cookie data can only be accessed by the website that initially placed the cookie information in the first place, unless they have agreed to share this information with other parties. 

New cookie regulations

New EU regulations have come into force dealing with the way websites use cookies and how users can be tracked. The Information Commissioner's Office has issued guidance on how these changes affect cookie use on UK based websites. The Health Insurance Group is devoted to protecting your personal security and privacy and is therefore ensuring that the new regulations will be upheld across our site. 

The Health Insurance Group cookie policy

We believe that we should only be using cookies to improve the way that we do business with you or when their essential to the operation of the site. 

What we may use cookies for:

  • To store details that help you to manage accounts and policies online, such as user login details.
  • To find out how people use our sites, such as how often they visit, which pages they go to, and which links they click on, so that we can improve our sites.
  • To help us to provide relevant information, such as details of products, services and other information that you may be interested in.
  • To store information about which media players you use so that any video content appears correctly.
  • We do not use any cookies to store any personal data or other data that could be used to identify individuals. Whenever possible, we will list the cookies used across our website. 

Turning off cookies

If you wish to do so you can turn cookies off in your browser settings.  If you do turn them off however, it is important to remember that you may not be able to use all services on our websites.

You can find out more about turning off cookies at the independent website